Contact Us: (877) 717-2520
Our clients all told us that they want to improve and control their logistics’ costs. To date, every TMS customer for Ryan has been able to accomplish these goals. It isn’t by luck either, its by listening to our clients, understanding what their history has been, and then applying our tools and expertise to improve history.
Our proven method starts with our analysis of historical client freight data to determine a baseline. We then do two things:
- We identify where there are opportunities to improve costs and execute strategies to deliver savings.
- We hold ourselves accountable via Key Performance Indicators (KPI’s). These KPI's compare our performance to the client's shipment history. We then produce a ‘savings report’ that shows the client’s net savings now that they are utilizing Ryan’s TMS solutions.
Testimonial: Traffic Coordinator at Texas Steel Company
Issue: Finding cost effective capacity
"While I know that you are aware of what a wonderful team that you have working for you, ready to cover anything I can send their way, I must tell you to what extraordinary efforts Shad and his team go to for their customers. I am thoroughly impressed with their actions and this is why they still get my business everyday. Nothing impresses me more than to have a team that will do anything to make a customer happy. They always take the time to make sure that at the end of the day, we are still on the same page. I cannot tell you how much I appreciate their efforts and the time they devote to me."
Sales Manager at Cooling Tower Company
Issue: Needed an outsource partner to increase efficiency and help concentrate on core business functions.
"So I would like to take this time to express our sincere appreciation for your outstanding customer service and continued support. Our company takes great pride to meet and exceed the service expectations of our customers, which reflects favorably on our long standing working relationship and reputation for outstanding customer service. Your performance reinforces the confidence we have established with our customers in providing quality products and service."
Transportation Coordinator at Manufacturing Client
Issue: Finding cost effective capacity.
"Our company has received great service from Ryan Transportation over the last year. Our questions and requests are responded to in a prompt and courteous manner. Even though we have numerous individuals contacting Ryan, everyone is treated with respect and honor. Our invoices are received via email, which decreases the processing time. We look forward to another great year with Ryan Transportation."